Low prices are good - But the Keys to Success are Quality and Services
With experience and years of production we have learned how to manage quality and how to make products that satisfy our customers. The following are only brief parts of our quality assurance system:
Production & Shipping Schedules
Every order and every production will follow a tight schedule which makes it easy to track progress and anticipate potential delays and bottle necks. Especially when several simultaneous productions go for one shipment together, it is important to keep an overview of the situation.
Sampling
Almost all products are available as samples (except of whole engines, etc.). We always encourage you to order samples of items you want to purchase first. Sometimes the quality and item is right but the model version has changed and will not suit as anticipated. Therefor, samples before production are a good choice.
Production documentation
Al our products will be weighted, measured and photographed before and after packing. This is our standard procedure. However, we can share our documentation, can take special pictures of products and packaging to confirm special features and even can arrange videos of the production and goods.
Production Report
Additionally to the documentation, we can give a full report about the production, including specifications, timelines, product testing & examination and AQL-standard checks to give you a safe and trustworthy proof of our products.
3rd Party Inspection
As we are proud of our production, we invite our customers to let our goods be inspected by third party inspection companies. As we are often using on the services of our partner company LPI quality, we recommend you to check their offerings for Initial Production Checks, During Production Inspections, Production Monitoring, Final Random Inspection and Container Loading Inspection. Here you can find an overview of these services,
Loading Documentation
We will arrange a packing & loading plan to minimize the volume used in air cargo and express delivery in coordination with customers to maintain the safety of the products, keep the branding visible and reduce logistics costs.
Laboratory and Material Testing
To ensure the materials used are fitting your demand and to hold your national guidelines, we can arrange testing of all materials for any condition or specification you require. Our partner company LABORATOIRES POURQUERYhas over 100 years experience in laboratory testing an will be able to fulfill all your requirements. Alternatively, a wide range of local and international laboratories are available as well.
Certifications
All of our products are certified for the most countries, may it be only CE or even Germany's StVO for street safety of our cabin glass. Should our products need a certain certification to be imported into your country, we will gladly arrange to achieve this certification, if it doesn't have it already.
Warranties
Most of our products are manufactured in the same places as the brand products. We trust our quality and so can you. Our standard warranty for most products is 6 months up to 1 year full replacement. For used parts and Machinery we give special warranty, depending on customers needs.